Building a Rule-Based Chatbot with Natural Language Processing

Ultimate Guide to Leveraging NLP & Machine Learning for your Chatbot by Stefan Kojouharov Chatbots Life Repeat the process that you learned in this tutorial, but clean and use your own data for training. You refactor your code by moving the function calls from the name-main idiom into a dedicated function, clean_corpus(), that you define…

16 Ways Customer Service And Marketing Go Hand In Hand

Customer Service + Marketing = Improved Customer Experience Unlike the customer service team, the marketing team isn’t convincing prospects in real-time to increase their order value or add another product to their carts. If anything, they come up with interesting social media marketing and customer service strategies to encourage people and add product combinations or…

That photo of people wearing ‘Nebraska Walz’s for Trump’ shirts? They’re distant cousins

Identifying AI-generated images with SynthID With computer vision, its Lens feature is capable of recognizing a slew of items. As always, I urge you to take advantage of any free trials or freemium plans before committing your hard-earned cash to a new piece of software. This is the most effective way to identify the best…

20 Best Customer Service Software in 2024

6 Best Customer Service Software Solutions for 2024 Additionally, ServiceNow’s AI offers suggestions to help agents take the next steps toward ticket resolution. Front is a customer service solution that allows users to configure automated workflows and integrate additional channels into a shared inbox. It automatically consolidates customer inquiries across channels and routes messages to…